Return & Refund Policy

Below items are required to process the refund:

The products name received are tally with purchase order.
The products’ part/model numbers received are tally with purchase orders.
The quantity received is tally with purchase order.
The products received are not defective before start using the products.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. If the goods/products has been used or damaged by the customer, there will not be any refund. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.

Please return your purchase to the following address:

Dentopia Sdn Bhd

29, Jalan Balakong Jaya 4,

Taman Industri Balakong Jaya

43300 Seri Kembangan,

Selangor Darul Ehsan, Malaysia.

Please contact us at support@dentopia.com.my or 018-221 8838 (click me) if you have any questions or doubts.